Privacy Policy

1 Introduction and Scope

bj baji7 places the highest importance on its members' privacy. This Privacy Policy ("Policy") applies to bj baji7's website, mobile app, and all related services. When you register, log in, or use any of our services on the platform, you become bound by the terms of this Policy.

In this Policy we clearly set out: what types of information we collect about you, how and why that information is used, who it may be shared with, and what steps we take to protect your information. This Policy must be read together with our Terms and Conditions, as both documents together form the legal basis of the relationship between you and bj baji7.

2 How We Collect Information

bj baji7 collects your information in several ways. This information falls into two main categories: what you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide

During account registration and use of our services, you directly provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Address and district in Bangladesh
• National ID or passport number (for identity verification)
• Payment details — bKash, Nagad, or Rocket account number
• Messages sent when seeking support via live chat or email

2.2 Automatically Collected Information

When you use our website or app, certain technical information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Duration of your session and pages visited
• Cookie and local storage data (details in Section 6)
• Transaction history and gaming activity logs

3 Purpose of Data Use

bj baji7 uses collected information only for specific and legitimate purposes. Information is never used beyond the original purpose for which it was collected.

3.1 Primary Purposes

• Creating and managing accounts and verifying your identity
• Processing all financial transactions including deposits and withdrawals
• Correctly applying bonuses, cashback, and promotional offers
• Providing 24/7 customer support
• Preventing fraud and ensuring account security
• Completing identity verification in compliance with applicable laws of Bangladesh

3.2 Service Improvement Purposes

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Making game recommendations based on your preferences
• Planning new features and services

3.3 Communication Purposes

We use your mobile number and email to send important account notifications — such as transaction confirmations, security alerts, and policy updates. If you do not wish to receive promotional messages, you may inform our support team at any time.

4 Data Retention Period

bj baji7 retains your information for as long as your account is active or as required to meet applicable legal obligations. Some information may be kept for a set period even after an account is closed.

4.1 Reasons for Retention

• Maintaining financial transaction records and audit logs
• Retaining information necessary to resolve legal claims or disputes
• Keeping identity verification records in compliance with applicable financial regulations
• Retaining information for fraud prevention and investigation

If you request that your information be deleted, we will verify the request and dispose of any information that is legally eligible for deletion. See Section 8 for more details on the data deletion process.

5 Data Sharing and Disclosure

bj baji7 does not sell your personal information to third parties and does not transfer it to any outside organisation for commercial purposes. However, limited information may be shared in specific circumstances.

5.1 Service Provider Partners

We work with trusted technology and service partners who help operate our platform — such as payment processors (bKash, Nagad, Rocket), game software providers, and server services. These partners receive only the information necessary for their specific role and are also bound by confidentiality agreements.

5.2 Legal Obligations

If a court, government authority, or regulatory body in Bangladesh lawfully requests information, we are required to provide it. In such cases, we will endeavour to notify you in advance wherever possible, unless prohibited by law.

5.3 Business Restructuring

In the event of a merger, acquisition, or business transfer, user information may be transferred, but this will follow the same privacy standards. Should such a situation arise, we will notify you in advance.

6 Cookies and Tracking Technologies

bj baji7 uses cookies and similar technologies to manage your session, ensure security, and improve service quality. These technologies store small files or data in your browser or device.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure the core functionality of the platform. Without these, the service will not work properly.
• Functionality cookies: Used to remember your preferences (such as language and display settings).
• Analytics cookies: Used to understand website traffic and usage patterns, which helps improve the service.
• Security cookies: Used to detect fraudulent activity and protect accounts.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some services from working properly. A cookie consent prompt is shown when you first visit our platform.

7 Data Security Measures

bj baji7 uses modern technical and administrative security measures to protect your information. SSL encryption technology keeps all data exchanged between your browser and our servers secure.

7.1 Technical Safeguards

• All connections secured through SSL/TLS encryption
• Sensitive information stored using strong encryption algorithms
• Tokenisation used to protect payment information
• Regular security reviews and vulnerability testing
• Automated monitoring to detect unusual login activity

7.2 Administrative Safeguards

• Only authorised staff can access user information
• Data access is restricted and logged
• Staff are bound by confidentiality agreements and receive regular training
• Procedures are in place for rapid response in the event of a data breach

8 Your Rights and Choices

As a bj baji7 member, you have certain rights regarding your personal information. To exercise these rights, please contact our support team.

8.1 Your Rights

• Right to access: You have the right to receive a copy of the information we hold about you.
• Right to correction: If your profile contains incorrect or outdated information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict use: You may request that your information not be used for a specific purpose.
• Right to opt out of promotional messages: You may choose to opt out of marketing communications at any time.

8.2 Request Process

To exercise any of the above rights, submit a written request to our support team. We will verify your identity and take the necessary action within a reasonable time. Our Responsible Gaming guidelines contain further information on account restrictions and self-exclusion.

9 Protection of Minors

All bj baji7 services are for persons aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification is mandatory during the registration process. If a member is found to be under 21, their account will be closed immediately and the associated information will be deleted in accordance with the law.

If you believe a minor is using our platform, please notify our support team immediately.

10 Policy Changes and Updates

bj baji7 reserves the right to revise this Privacy Policy as needed. If any significant changes are made, we will post a notice on the platform and inform you via your registered email or mobile number.

10.1 Change Notifications

• Notice will be given at least 7 days before any significant changes
• The "Last Updated" date at the top of this page will always be kept current
• If you continue using the platform after a policy change, you will be considered to have agreed to the new policy

If you object to the updated policy, you may request to close your account. You can find more information about company policies and values in our About Us section.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in both Bengali and English.